Refund policy

Thank you for shopping at Sensory Street. While we want all of our customers to be 100% satisfied with their purchase, we know that sometimes things don’t go as planned.

If there are any issues with your order, please contact us at info@sensorystreet.com.au

If an item is faulty or damaged upon delivery, please contact us asap and we will work with you to find a solution.

If you change your mind about the purchase, you may exchange the item for store credit within 30 days of purchase. The item must be returned (at your cost) in original, unopened and unused condition. We have the right to reject change of mind returns that have been opened or are outside of the 30 day return period.